At Absolute Limos, we are committed to safeguarding the privacy and security of our customers’ personal data. This policy outlines how we collect, use, disclose, and protect your personal information when you interact with us through our websites or our Telephone Shopping Service.

1. When Do We Collect Your Data?

We collect personal data from a variety of sources, including but not limited to:

• Websites: When you visit our websites (absolutelimos.ie, absoluteweddingcars.ie, absolutepartybuses.ie, absolutehummers.ie), certain data may be automatically collected.
• Sales Team Interactions: When you speak to a member of our sales team, either in person or via telephone.
• Cookies and Implicit Data Collection: We use cookies and similar technologies to gather information about how you interact with our websites, such as the pages you visit and the content you view.

2. What Personal Information Do We Collect?

When you provide personal data to us, we may collect information necessary to provide our services and communicate with you. This includes, but is not limited to:

• Contact Information: Name, address, email address, and phone number.
• Usage Data: Information about your internet connection, browser type, IP address, geographic location, the pages viewed on our website, ads clicked on, and search terms entered (“User Information”). This information is collected even if you do not register with us.

3. How Do We Use Your Personal Information?

We use your personal information for the following purposes:

• Service Delivery: To fulfill your service requests and ensure the provision of our services.
• Improvement of Services: For statistical analysis, market research, and to improve our website and service offerings.
• Marketing and Communication: Unless you have opted out, we may use your information to notify you about products, special offers, or services that may interest you.
• Website Administration: To monitor and improve our website and its functionality.

By providing us with your contact information, you consent to being contacted by us via telephone, email, or in writing for these purposes. You confirm that such contact will not be considered a breach of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

4. Disclosure of Your Information

We will not disclose your personal data to third parties without your consent, except in the following circumstances:

• Legal Requirements: If required to comply with legal obligations, including requests from law enforcement or other government authorities.
• Service Providers: We may share your information with third-party service providers who assist us in operating our business, provided they adhere to strict data confidentiality agreements.
• Group Companies and Professional Advisors: We may share your data with members of our group or our professional advisors, who are bound by confidentiality obligations.

5. Data Retention and Security

Absolute Limos retains and uses your personal information to provide you with a personalized service and for internal administrative purposes. We have implemented security measures to protect your personal data, including:

• Data Security: Our data storage infrastructure is fully GDPR compliant and password-protected. Access to your data is limited to authorized team members only.
• Data Disposal: We do not store any banking details in any database. Following the completion of any transaction, such details are destroyed securely.
• Data Retention: Personal data is retained for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements.

6. Cookies and Web Technologies

We use cookies on our websites to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you and remember your preferences. These cookies do not store any personal information. Disabling cookies or JavaScript in your browser may affect your ability to use certain features of our website.

7. GDPR Compliance

In line with the General Data Protection Regulation (GDPR), Absolute Limos ensures that your personal data is collected, stored, and processed lawfully, fairly, and transparently. We collect personal data for legitimate business interests, such as:

• To continue providing services based on previous interactions.
• For future business requests and marketing purposes (with your consent).

We do not engage in electronic marketing currently, but any future electronic marketing communications will provide a clear option to unsubscribe.

8. Your Rights

Under GDPR, you have several rights concerning your personal data, including:

• Right to Access: You can request access to your personal data that we hold.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure: You can request the deletion of your personal data (“right to be forgotten”).
• Right to Object: You can object to the processing of your personal data for direct marketing purposes.
• Right to Withdraw Consent: You may withdraw your consent to our processing of your data at any time.

9. Contact Us

If you have any queries or concerns regarding our Data Protection, Privacy & GDPR Policy, or if you wish to exercise any of your rights, please contact our GDPR Compliance Officer at 087 122 3532.

10. Policy Updates

We regularly review and update our Privacy Policy. Any changes will be posted on our website, and we encourage you to review this policy periodically.